
Sustainability Focus Areas

Sustainability Focus Areas
Based upon our sustainability and climate-change risk assessments conducted as part of our strategic planning, annual business planning and enterprise risk program, we have identified the most important risk and opportunity areas that we currently believe will have the greatest impact on Toromont’s long-term sustainability and growth.
These processes are informed by our own operational analysis, leveraging professional expertise as appropriate. We also engage with our key stakeholders including customers, suppliers, employees, shareholders, governance advisors and regulators to understand their perspectives and priorities.
We are committed to advancing our approach in each area as part of our journey to continuously improve how we assess, articulate and make progress.
Our sustainability pillars and focus areas
Sustainability risks and opportunities
Climate change and environment
Toromont has an opportunity to meet customers’ needs for environmentally sustainable products and services including energy-efficient equipment as the world transitions to a lower carbon economy. We also face risks as demand for certain existing products and services may change and diminish over time. Toromont is responding through the expansion and evolution of product and services offerings that address changing customer needs and preferences.
Toromont faces climate-change regulatory risk that could impact our operating costs. This includes but is not limited to carbon pricing. Toromont’s current costs of compliance, including under Federal and Provincial carbon tax regimes, are not material and we do not currently anticipate any material expenditures will be necessary to ensure future compliance with more stringent GHG regulations. Toromont also faces compliance risk related to environmental laws and regulations, which vary across our territories. We manage risks through our compliance efforts. To the extent more stringent regulations are enacted, Toromont intends to continue to address them in a proactive manner.
Climate-change events can pose physical risks to our operations – which serve markets throughout North America – and to the operations of our customers. Our footprint of ~160 locations diversifies this risk but does not eliminate it. Accordingly, we operate with business continuity plans. We do not currently expect physical risks to our facilities to add costs that are material to our business.
People
Toromont’s first core value is to maintain safe and respectful working conditions. By doing so, we create the foundation for growth. We depend on skilled labour, professionals and effective leaders to serve our customers and grow our business. Through detailed planning, smart investments and ongoing communications, we enhance our ability to attract, develop, retain and engage a healthy and committed workforce.
Governance
Good governance is a requirement for long-term growth, the success of our business, protection of Toromont’s assets and ability to contribute to our world in an ethical and responsible manner. Our Board of Directors is focused on providing good governance by understanding and applying sound governance practices, including in the areas of leadership accountability and compensation.
Cybersecurity and data privacy
Toromont depends on information technology infrastructure and systems, hosted internally or outsourced, to conduct day-to-day operations and for effective operation. Our business also requires the appropriate and secure utilization of sensitive and confidential information belonging to third parties such as our customers and suppliers. While we strive to leverage technology to meet the growing needs of customers and enhance the efficiency of our operations, doing so comes with information security and cybersecurity risks.
The security of the company’s data and other information is one of the operational risks overseen by our Board. Two members of the Board have knowledge and experience in technology, including cyber risk. Management reports to the Board regularly on information technology and security matters. To mitigate information security risks, we maintain cyber insurance policies, undertake preventative measures, including controlling access to network and applications using secure firewalls and limiting access. To identify information security risks, we use various detection methods, including monitoring event logs for firewalls, server, mail systems and applications. Third-party experts are utilized to perform testing and assessments. We also provide regular information security training to employees as applicable and appropriate.
Codes of Conduct
Toromont’s Code of Conduct, developed, regularly reviewed and approved by the Board of Directors, enshrines our corporate values including values that promote, protect and positively contribute to the betterment of Toromont and society as a whole. The Code applies to all who represent Toromont, including Directors, officers and employees. Everyone at Toromont is required to confirm in writing that they understand and comply with the Code each year. The Audit Committee and the Human Resources and Health and Safety Committee of the Board receive regular compliance reports and the Code is reviewed annually by the Board and amended when appropriate.
The Code encourages employees, customers, suppliers and shareholders to report any suspected violation to the company’s General Counsel or anonymously through an independent third-party Compliance reporting system without fear of reprisal. All members of the Toromont team must confirm their adherence to the Code of Conduct.
Toromont’s Supplier Code of Conduct enshrines the key values and principles found in our corporate Code of Conduct. We ask our business partners to embrace our Supplier Code of Conduct as part of contractor qualification and compliance programs. Please see our Report on Modern Slavery, which describes our efforts to combat forced labour and our focus on supply chain compliance.
2025 Board Governance Snapshot1
Size of Board | 10 |
Separate Chair and CEO Roles | Yes |
Percentage of Independent Directors | 90% |
Code of Conduct for Directors, Officers, Employees | Yes |
Director Stock Ownership Guidelines | Yes |
Policy on Share Trading and Hedging | Yes |
Comprehensive Board Assessment Process | Yes |
Age Range of Directors | 47-69 Years |
Average Board Tenure | 4.4 Years |
Board and Management Succession Plan | Yes |
Director Education Program | Yes |
Board Diversity & Leadership Policy | Yes |
Number and Percentage of Women on the Board | 5 (50%) |
Say on Pay Advisory Vote | Yes |
Majority Voting Policy | Yes |
1Based on Board nominees standing for election on May 1, 2025.
Values
Our sustainability approach is grounded in Toromont’s values:
Our Board sets the tone for responsible management and behaviours that are aligned to our values by providing guidance and active oversight of our approach to sustainability.
ENVIRONMENT


FOCUS AREA: Operational footprint (emissions, water, waste, hazardous materials)
WHY IT’S IMPORTANT: Responsible resource use is fundamental to efficient and compliant operations and is a business requirement that is essential to our performance and reputation as an employer, service provider and community member.
Scope 1 (direct)
emissions in 2024
Scope 2 (indirect)
emissions in 2024
Toromont locations across Canada and parts of the United States serve customers and are managed with an energy efficiency mindset
programs, along with various forms of recycling and the use of paperless reporting, helped to reduce our environmental footprint
FOCUS AREA: Sustainable products, services and technologies
WHY IT’S IMPORTANT: Customers are striving to meet their sustainability targets and Toromont needs relevant, reliable solutions in order to grow our business and meet the expectations of all stakeholders as a contributor to a greener planet.
of revenue was generated in 2024 by providing product support for our customers
of Toromont Cat’s installed base consists of connected assets that we monitor for customers to help them track fuel efficiency, manage GHG emissions and extend lifecycle machine usage
of CIMCO’s 2024 capital project order bookings will use natural, non-ozone depleting refrigerants
FOCUS AREA: Circular economy
WHY IT’S IMPORTANT: Used equipment and components can be rebuilt, repaired and exchanged multiple times. Similarly, rental equipment can be reused repeatedly. By participating in the circular economy, we can reduce landfill waste and the energy expended in original manufacturing, while addressing customers’ business needs and sustainability goals and generating revenue for Toromont.
of 2024 revenue generated from the provision of used and rental equipment
sq.ft. Toromont Remanufacturing Centre opened in Bradford, Ontario, in the second quarter of 2024, increasing our capacity to contribute to the circular economy through component rebuilding
machines passed through Toromont’s Certified Machine Rebuild program in 2024
Read more in detail in our 2024 Sustainability Report (PDF 3.6 MB)
FOCUS AREA: Health, safety and wellbeing
WHY IT’S IMPORTANT: We work in industrial sectors where hazards must be safely managed and we believe that taking a holistic approach to the physical, mental and financial health and wellbeing of our employees and the wellbeing of our communities is a key driver of corporate sustainability.
improvement in Toromont’s Total Recordable Injury Frequency Rate between 2021 and 2024
Hours of safety training provided to our workforce in 2024 to ensure we operated in a safe manner
of our workforce participated in the Toromont Employee Share Purchase Plan in 2024
FOCUS AREA: Building capacity and capability
Recruitment
WHY IT’S IMPORTANT: There is a competitive and undersupplied market for talent that we need to grow our business and serve customers in all geographic territories in which we operate.
People worked at Toromont in 2024, an increase of 4% compared to 2023
growth in our technician and apprentice population year over year in 2024
Learning and development
WHY IT’S IMPORTANT: We need to ensure our workforce remains capable of providing superior customer service and continues to build the knowledge and skills to work with our latest products and technologies.
hours were devoted to workforce training in 2024 (excluding safety training) to equip our employees with the skills they need to excel
program provides accelerated development opportunities to prepare high- potential candidates to move into future management roles
Retention and engagement
WHY IT’S IMPORTANT: Skilled workers are in short supply, competition for talent is intense, and we must sustain our knowledge-based workforce in order to serve customers, grow our business and achieve our ESG aspirations.
is the average tenure of Toromont employees in 2024, a demonstration of commitment
is the average tenure of our management team
Diversity, equity and inclusion (DEI)
WHY IT’S IMPORTANT: DEI enriches our culture, adds important perspectives, enlarges our accessible talent pool including with Canada’s Indigenous peoples, and meets the expectations of all stakeholders.
of our Board members are women
of Toromont’s senior management team members are women
Long-standing participant in the federal government’s Employment Equity Program
FOCUS AREA: Community
WHY IT’S IMPORTANT: Encouraging volunteerism by our employees and paying corporate taxes ensure we contribute to the development, wellbeing and protection of society and its critical infrastructure.
was once again the chief beneficiary of our community outreach
was our effective tax rate in 2024
Read more in detail in our 2024 Sustainability Report (PDF 3.6 MB)
GOVERNANCE


FOCUS AREA: Accountability and executive compensation
WHY IT’S IMPORTANT: Alignment allows us to effectively execute our strategies and engage/develop employees.
or Long-Term Incentive Plan was created in 2022 with three-year performance targets to further align the interests of public shareholders and Toromont’s business leaders
opportunities for senior leaders are tied to safety results and other important ESG outcomes
FOCUS AREA: Code of Conduct
WHY IT’S IMPORTANT: It provides a framework for ethical, community-building behaviour.
of Toromont employees read and sign our Code of Conduct
FOCUS AREA: Cybersecurity and data privacy
WHY IT’S IMPORTANT: Our employees increasingly interact with customers and partners through information technology and we must protect the security and privacy of those communications to build trust and protect our reputation.
of employees receive mandatory training in IT security awareness
Read more in detail in our 2024 Sustainability Report (PDF 3.6 MB)
SOCIAL